" The results show that email campaigns are not only an effective customer acquisition vehicle, but also are supporting enhancing consumer impressions of the eHarmony brand. "

- Greg Waldorf, CEO, eHarmony

" Until now, marketers hypothesized that the key role of inbox advertising was an acquisitive one, and there was no formal research to verify the branding benefits. This study makes it clear that inbox advertising provides significant brand impact across each of the key branding metrics, including brand favorability. This applies to both contextual ad inclusions and targeted stand-alone branded acquisition-focused email advertising. "

- Jason Oates, Vice President of Media Services, Datran Media

Inbox advertising provides significant branding benefits.

Inbox advertising made 37.7% of people aware of one of the tested eHarmony campaigns.

Unaided brand awareness increased 11.5 percentage points.

Brand favorability increased 7.3 percentage points.

Brand awareness and favorability both improved when those researched were exposed to the campaign more than once.

The research examines the performance of both contextual and stand alone email ad units.